Refund and Returns Policy

RETURNING YOUR FOLDABLE REFORMER


If you are not satisfied with your Foldable Reformer you can request a return within 14 days after your delivery.

Your Reformer’s guarantee doesn’t cover ordinary wear and tear or damage caused by improper use or accidents subject to the terms of our Limited Studio Bed, Original Folding Bed and Original Bed Warranty

Because of the size and weight of our fitness equipment, we do not offer a refund for any shipping or delivery charges that you may have paid to receive your Foldable Reformer. Returns will be charged an additional return shipping fee of £200 or more.

If your Foldable Reformer is returned in damaged condition, with missing parts, or otherwise has signs of abuse, Control Fitness reserves the right to refuse a refund or to charge additional restocking fees, at Your Reformer’s sole discretion.

If your Foldable Reformer is returned in damaged condition or with missing parts, you may be charged an additional restocking fee.

To initiate a return, please contact us at [email protected]

RETURNING CONTROL FITNESS ACCESSORIES
The following merchandise may not be returned or exchanged if they have been worn, used, or purchased marked down/sale item:

– Socks

– Pilates Ring

– Drink Bottles

– Mats

– Towels

All other returns must be made within 30 days of purchase and must be shipped with the original packaging. Control Fitness is not responsible for packages lost in transit without proof of tracking. Refunds for purchases will be credited back to the original payment method only.

To initiate a return, please contact us at [email protected]

EXCHANGES

If the socks you receive are the wrong size, we’re happy to exchange them for you within 30 days of purchase.

To exchange your socks, please contact hello[email protected]